about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Sr Account Manager

Location: Los Angeles, CA, USA

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Job Number: 48347

Workplace Type: Remote

Employment Type: Full Time Associate

Position Title: CEL Sr Account Manager

External Description:

Cella is regarded as the premier marketing, creative & digital workforce solutions firm in the U.S. We’re seeking highly skilled Account Manager to land, grow and maintain deep and lasting relationships with mid-sized and large accounts and clients. You'll sell and begin to represent the full suite of Cella’s workforce solutions including consulting, staffing, managed services to mid- large enterprise clients within your designated market within a region, while maintaining relationships with active clients and supporting their staffing operations. This is role is required to be highly visible within the client to enhance relationships and promote the Cella high-touch commitment.

What you get to do:

  • Build an effective consultative relationship with clients and key contacts during the sales process working towards a dynamic level of Trusted-Advisor status with each client.
  • Proactively meet with existing hiring managers within named accounts to build and maintain customer relationships, discuss upcoming needs and offer insight to the talent market
  • Mastery of the full suite of Cella offerings and promote the right solutions to address your client’s needs, ensuring that Cella is positioned to fully maximize the sales potential of your clients.
  • Take an active role in the daily open orders meetings and set the daily priorities with recruitment partners.
  • Responsible for providing world-class service and conducting QC and engagement calls for both client and talent as needed.
  • Help manage financial health of account(s).
  • Oversee administrative tasks as needed such as managing talent equipment, processing invoices for 1099 contractors, etc.
  • Operate as the day-to-day point of contact for searching orders within named accounts including but not limited to protecting revenue margins, submitting talent, coordinating interviews, eliciting client feedback and facilitate onboarding and offboarding including exit interviews.
  • Partner with subject matter experts from Cella’s Consulting teams to present and qualify opportunities beyond staffing.
  • Collaborate with others to develop sales proposals designed to meet individual client needs. Negotiate expectations, terms, conditions and pricing of services with new clients with support from leadership, delivery and corporate operations.
  • Partner internally as necessary, when opportunities come in from your teammates outside your market; or when your opportunities are best served and supported by teammates in other geographies.
  • Work with your management team to develop a strategic sales plan within your assigned market territory that incorporates a land & expand approach.
  • Attend as scheduled, any Strategic Account calls that are established for select clients.
  • Partner with your regional/account-based delivery team(s) to ensure opportunities are managed efficiently and with the necessary level of priority and compliance.
  • Take an active role in the regional daily orders meetings and facilitate an efficient sprint meeting to review and assign support against open orders and set the daily priorities with their delivery partners.
  • Manage your opportunity pipeline with internal partners and leadership; and the effort needed to pursue, nurture, and land opportunities within the goals and expectations.
  • Continuously invest in the development and maturation of your dedicated market territory; working clients from prospect to active as efficiently as possible.
  • Expand our client relationships via all Cella service lines and contract mechanisms through consultative sales meetings.
  • Take an active role in all RFP’s/RFI’s/Proposals/MSA’s that are negotiated, edited and executed.

What you need to bring:

  • Proficiency using Google mail, calendaring and shared drives
  • 5+ years of sales experience in the creative, digital and marketing space or consultative sales experience or recruiting experience.
  • Professional communication skills that include comfort in presenting services at all levels of a client organization and via various mediums (live Power-Point presentations, virtually hosted presentations, and general phone and/or web conference) as well as at live industry events.
  • Knowledge of strategic selling concepts and consultative sales.
  • Minimum of bachelor’s degree or equivalent experience.

What’s in it for you:

  • Largest global staffing leader
  • Competitive salary + bonus
  • Excellent benefits package - medical, dental, vision
  • Generous PTO policy earned from day one
  • Education and professional development
  • Rapid career growth
  • Retirement savings and security
  • Employee stock purchase plan
  • Paid parental leave
  • Short and long term disability
  • Employee assistance program and health advocacy
  • Health and dependent care flexible spending account
  • Metlife auto and home insurance
  • Metlife legal plan
  • Referral reward program
  • Exclusive discounts and programs with dozens of nationwide vendors and retailers

Applications Accepted on Ongoing Basis Until Filled

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

At Randstad, we love to celebrate our hardworking, diverse teams as demonstrated through our consistent industry-leading recognitions. To highlight a few awards, we are proudly ranked as a 2023 DiversityInc Top 50 company, a 2023 Disability Equality Index best place to work for diversity inclusion, and a 2023 Military Friendly Bronze Employer for Veterans. When you join Randstad, you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

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Location_formattedLocationLong: Los Angeles, California US