about randstad

Randstad is a global talent leader with the vision to be the world’s most equitable and specialized talent company. As a partner for talent and through our four specializations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world. We help people secure meaningful roles, develop relevant skills and find purpose and belonging in their workplace. Through the value we create, we are committed to a better and more sustainable future for all.

Headquartered in the Netherlands, Randstad operates in 39 markets and has approximately 40,000 employees. In 2024, we supported over 1.7 million talent to find work and generated a revenue of €24.1 billion.

For more information, see www.randstad.com.

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MSP Global Program Manager - 26303

Full Time Associate

On-Site

Job Category: Management

JOB SUMMARY:

This position will provide strategic direction and leadership for a large global managed services program that spans multiple countries and across multiple disciplines. The associate in this position will have the ability to provide both strategic and tactical support to achieve program objectives and SLAs. Establish and maintain high-level client and supplier relationships. Administer the VMS tool in response to the hiring managers, program sponsors, and corporate support. Ensure maximum communication and service levels to the client hiring managers and staffing suppliers

Leader by example; implement strategies to achieve contracted service level metrics; manage sale and delivery of products/services to achieve agreed end result; budget accountability; goals and objectives management; maintain communication with key client representatives to ensure successful business development and ongoing account relationship

EDUCATION:

High school diploma or equivalent required

College degree strongly preferred

EXPERIENCE:

8+ years MSP experience

Minimum of 5 years of experience running a large global program or multiple programs

SKILLS REQUIRED:

- Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook

- Strong customer focus and customer service skills

- Experience presenting to C-level executives

- Excellent communication, interpersonal and organizational skills

- Demonstrated experience managing large, complex accounts or projects

- Experience describing and documenting project or client requirements

- Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements

- Strong management skills based on several years of experience, including people development and team building

- Superior consulting, leadership, management, interpersonal and mentoring skills

Get to know us and find out "What More Could You Do" at Randstad

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.