Position Summary

The key responsibilities of the Cash Application Specialist are to post customer remittances and research unapplied cash in a timely and efficient manner. 

• Apply cash remittances, consisting of lockbox deposits, credit cards, and ACH / wires, accurately and in a timely manner.
• Perform research and initiate resolution of unapplied cash items by consulting ASR’s, field personnel, and / or customer.
• Work directly with customers to improve remittance processes and enhance relationships.
• Apply credit memos, facilitate and document refund requests, and maintain log of returned funds.
• Perform cash reconciliation on disputed applications, as necessary.
• Perform reconciliation to apply payments for 3^rd party remittances.
• Assist Supervisor, Cash Application, in formulation and implementation of policies and procedures to maintain department efficiency.
• Maintain detailed documentation of events, i.e. conversations, contacts, discrepancies, etc.
• Reports to Supervisor, Cash Application

Position Accountabilities

     The following are essential job accountabilities:

• Apply cash remittances, consisting of lockbox deposits, credit cards, and ACH / wires, accurately and in a timely manner
• Perform research and initiate resolution of unapplied cash items by consulting ASR’s, field personnel, and / or customer
• Perform reconciliation to apply payments for 3^rd party remittances

   Job Specifications

     Core Competencies

• Manage multiple tasks simultaneously, meet deadlines, and exceed goals in medium to high-pressure situations.
• Organizational skills.
• Analytical skills.
• Professional verbal & written communication skills.
• Time management.
• Strong customer service skills
• Proficient to Advanced Microsoft Excel skills
• Prefer experience with Peoplesoft

     Functional Competencies

• Perform required tasks to ensure departmental efficiency.
• Collaborate with other functional areas necessary to maintain productivity and promote achievement department and company objectives.  

     Minimum Education

• Degree in Accounting, Finance or Business Administration.

     Minimum Experience

• 1+ years in Accounts Receivable and/or related Financial experience, primarily from the commercial sector

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.