Principle Responsibilities:

• Follow Agile software development life cycle principles - 10%
• Develop and maintain automation project plans - 10%
• Build best practices and hold team accountable for use of them - 5%
• Build automations per approved architecture - 30%
• Gain approvals at appropriate stage gates - 5%
• Ensure change management plan designed by process owner is followed to ensure successful automation rollout (support during UAT and rollout phases) - 10%
• Solve complex issues that arise in day to day and provide timely responses and solutions - 10%
• Supervise and Coach assigned builders - 15%
• Identify new process opportunities, while quickly assessing feasibility - 5%

echnical / Education

• An IT or Business Bachelor’s degree
• 5+ years of professional services experience preferably on automation and/or integration projects
• Experience with the one or more of the following is preferred:
  • RPA software tools (e.g., Automation Anywhere, Blue Prism, UiPath, etc.)
  • Cognitive software tools
  • PeopleSoft
  • Macros
  • Customer portals

Key Competencies (see World League Publication if applicable): 

• Proficient at quickly developing and sustaining close working relationships with users
• Excellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentation
• Willingness and ability to use their existing knowledge to rapidly learn how to develop automated processes using RPA software
• Ability to methodically identify, analyze, and resolve business and technical problems using systematic approaches with well-documented, supportable methodologies and creative thinking.
• Proficient requirements gathering skills to capture business processes using both existing process documentation and process walkthroughs with the staff performing the process
• The aptitude to contribute to the evolution of methodologies and procedures in a controlled manner to continually improve a rapid and repeatable delivery channel
• Ability to take lead on complex assignments and assume increasingly greater leadership roles / responsibilities
• Ability to prioritize, schedule, report, deliver, and support automated solutions for multiple applications within agreed timelines with overlapping schedules
• Ability to apply prudent program development and testing practices consistently
• Thorough knowledge, understanding, and experience managing applications development and the employment of best practice guidelines throughout the software development life cycle.