Serves as the Vendor Management System (VMS) functional / technical expert for an implementation life cycle from the end of the sales cycle through program launch by designing, developing and validating the end-to-end solution design utilizing a VMS technology.

Oversees all VMS related activities, including requirements gathering, data and solution analysis, solution design, sign-off and documentation, system configuration/conversion, change management, testing, solution validation and training. Leads all other VMS functional groups in a project matrix reporting structure during implementations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as the Vendor Management System (VMS) liaison to internal and external organizations for implementations
• Facilitates the process to articulate the most effective and efficient solution recommendation incorporating Randstad best practices and leading industry trends to meet the client-specific objectives
• Contributes to Implementation and Sales teams regarding VMS implementation and conversion timelines, policies, procedures and operational model design
• Understands and facilitates dialogue around all positive and negative design implications of a future RSR/VMS solution for assigned clients and internal organizations
• Designs, validates and deploys the VMS application and associated project components
• Serves as primary lead for the VMS Solution and ensures all milestones are met within the specified contractual relationships and agreed timeframes
• Develops and maintains project plans, logs, actions, status reports, etc. that support, enhanceand manage the VMS application deployment
• Provides affected Corporate teams with accurate and timely information regarding Randstadback-office and set-up and invoicing requirements
• Manages/leads the discovery and design activity of VMS related business requirements in the areas of VMS application workflow, hierarchy design, business process, functionality utilization,interface requirements and invoice and reporting output
• Facilitates requirements gathering and JAD sessions with customer user groups and internal Randstad teams
• Defines and documents the detailed process flow, business, architecture, integrationrequirements and decision points for the VMS solution
• Presents formal business requirements and RSR/VMS Solution to Internal and Client teams for sign-off
• Serves as leader and provides direction and oversight to ensure effective team foundation and successful VMS implementations
• Develops RCS MSP/ VMS Industry Best Practice knowledge and tools. Maintains knowledgebase of VMS tools and best practices and apply to Randstad’s solutions
• Conducts functional demos on VMS/technology solutions
• Performs as "the expert" in VMS solution recommendations, including organizational structure, processes and technology for the solutions being proposed

SECONDARY FUNCTIONS:

Participates in special projects and performs other duties as assigned.

REQUIRED SKILLS

• Process re-engineering, solution design and development including technology integration and implementation experience
• Strong Project Management methodology experience in planning, integration, resource, risk, cost and scope management
• Sales presentation experience
• Excellent verbal and written communication skills
• Ability to interact and communicate with all levels of staff and management
• Working knowledge of MS Office applications (Word, Project, Visio, Access, PowerPoint and Excel)
• Prior MSP/VMS design and implementation experience
• Ability to travel up to 25%

PREFERRED SKILLS:

• Staffing industry related experience
• Business process development experience

EDUCATION/EXPERIENCE

• Bachelor’s Degree in related field or equivalent experience
• VMS/MSP implementation experience using Fieldglass and/or IQNavigator
• Minimum of three (3) years implementation experience as a functional lead in service and/or technology industries
• Three plus (3+) years of contingent labor management or MSP industry experience
• Three plus (3+) years of experience in process design, implementation, consultation and sales support in a lead or key responsible role