about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

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RPA Business Analyst - 34986

Full Time Associate
On-Site

Atlanta, GA, USA

Sr Business Analyst, RPA has demonstrated experience in managing projects and in the duties of a business analyst, as well as, is able to provide guidance, leadership and training/coaching for other members of the team.

The Sr. Business Analyst, RPA will be responsible for 

  • proper assessment, requirements gathering of automated solutions and enhancements to solutions using robotic tools to drive process improvements 
  • curated clear communication between all project stakeholders during all stages of an automation project
  • this role requires the willingness and application of LEAN, AGILE and other business analysis methodologies in alignment with RPA and other technologies to meet the strategic objectives of the organization
  • provide guidance, leadership and training/coaching for other members of the team.
  • managing projects for the team, as well as supporting the business with their deliverables to move projects forward.

This includes:

  • ensuring flow of communication between all stakeholders - requirements from customers, customer surveys, development status, value...
  • delivering or organizing training / knowledge sharing for the builders
  • supporting developers with assessing and gathering requirements for automated solutions
  • designing and supporting the processes surrounding governance and controls for the builders
  • supporting the Global RPA relationship on strategy, vision, communication, networking and collaboration on content of Global Google Site/Community. 

The Sr. RPA Business Analyst will adhere to RPA governance guidelines, policies and procedures. This position will be exposed to multiple tools for process optimization and automation, to be leveraged as needed.

 Principal Responsibilities

  • Business process analysis, preliminary automation solution design/feasibility & documentation and support the processes surrounding governance and controls for the builders
  • Assist RPA Champions and Business in identifying RPA opportunities
  • Managing projects for the team, as well as supporting the business with their deliverables to move projects forward
  • Continuously assess existing automations and processes for enhancement opportunities and recommend and support solutions
  • Provide guidance, leadership and training/coaching for other members of the team

 


RequiredEducation & Experience (Required and Preferred): 

  • 1 - 3 years of professional services experience preferably on automation and/or analysis

Preferred

  • An IT or Business Bachelor’s degree
  • Yellow Belt LEAN certification
  • Project management experience
  • Testing experience
  • Strong documentation/written communication with process mapping (Visio) experience
  • Experience with the following is preferred:
    • RPA software tools (e.g., Automation Anywhere, Blue Prism, UiPath, etc.)
    • Other AI technologies (process discovery, machine learning, NLP, etc.)
    • PeopleSoft
    • Macros/VBA/VBS
    • Customer portals
    • SQL
    • Scripting (python, Java…)
  • Intermediate proficiency with Excel or Google Sheets and ability to leverage spreadsheet and other tools to solve problems/build solutions
  • Defining, analyzing, uncovering and crafting requirements with users
  • Working in a fast paced business environment and utilizing Software Development Life Cycle (SDLC) Methodologies
  • Strong requirement gathering and analysis skills (ability to work with a structured and methodical approach, combined with an inquiring mind)
  • Strength in design principles and modular programming techniques
  • Ability to understand the business process and create process flow diagrams.
  • LEAN experience, able to facilitate successful Kaizen workshops. 
  • Additional IT or Financial experience or certifications

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

Applications Accepted on Ongoing Basis Until Filled

At Randstad, we love to celebrate our hardworking, diverse teams as demonstrated through our consistent industry-leading recognitions. To highlight a few awards, we are proudly ranked as a 2023 DiversityInc Top 50 company, a 2023 Disability Equality Index best place to work for diversity inclusion, and a 2023 Military Friendly Bronze Employer for Veterans.

When you join Randstad, you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.