about randstad
Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.
Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com
MSP Administrative Assistant - 37797
United States
JOB SUMMARY:
Operational Specialists are responsible for administration and operational support of the MSP process for our strategic client partnerships. Successful candidates will have a strong service mindset, superior communication skills, be process driven, and have a keen attention to detail.
Emphasis is on accuracy, consistency and outstanding customer service.
Operations Specialist Responsibilities:
- Supplier and hiring manager engagement activities
- Interview scheduling and meeting coordination support
- Fulfillment process compliance and Vendor Management System administration
- Pre-employment onboarding support and tracking for Suppliers
- Collaborate on special projects
- Critical thinking, problem solving, resourcefulness and excellent customer service
- Timely response to all client and supplier calls and/or communications
- Create process improvements/recommendations as needed
- Other duties as assigned
Education:
- High school diploma or equivalent required
Work Experience:
- 2-5 years of experience in a Customer Service production setting required
- Previous experience in staffing related industry preferred
Knowledge, Skills, and Abilities:
- Proficient with Microsoft Office tools and Google Suite
- Strong customer focus and customer service skills
- Excellent organizational, and time management skills
- Excellent verbal and written communication skills
- Possess strong interpersonal skills
- Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
- Possess strong problem solving skills
- Detail oriented with a concern for quality expressed by continually initiating system and process improvements
- Results oriented
- Ability to work as a team or with minimal supervision
- Ability to interact and communicate with all levels of staff and management
- Demonstrates critical thinking, analytical and problem solving abilities
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
Applications Accepted on Ongoing Basis Until Filled
At Randstad, we love to celebrate our hardworking, diverse teams as demonstrated through our consistent industry-leading recognitions. To highlight a few awards, we are proudly ranked as a 2023 DiversityInc Top 50 company, a 2023 Disability Equality Index best place to work for diversity inclusion, and a 2023 Military Friendly Bronze Employer for Veterans.
When you join Randstad, you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team!
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.