about randstad

Randstad is a global talent leader with the vision to be the world’s most equitable and specialized talent company. As a partner for talent and through our four specializations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world. We help people secure meaningful roles, develop relevant skills and find purpose and belonging in their workplace. Through the value we create, we are committed to a better and more sustainable future for all.

Headquartered in the Netherlands, Randstad operates in 39 markets and has approximately 40,000 employees. In 2024, we supported over 1.7 million talent to find work and generated a revenue of €24.1 billion.

For more information, see www.randstad.com.

Delivery Coordinator - 50697

Full Time Associate
On-Site

Woburn, MA, USA

Speciality: Operational Talent Solutions

Job Category: Recruiting

Posted 9 days ago

The primary objective of the Delivery Coordinator is to drive profitable growth for OTS by executing a local recruiting strategy to attract talent, assist talent with onboarding to build sufficient talent supply. Utilize existing talent supply to manage fulfillment of client orders through the Randstad App. They will support various OTS segments which may include light industrial, or RIS teams with supply and demand by maximizing order fill rate and growing the number of weekly placements. The Delivery Coordinator will execute a sourcing and recruiting strategy to identify potential talent and manage the talent through the first stages of our recruiting process to build talent supply within the Randstad App. They will ensure talent are advancing through the digital journey to complete all required steps of onboarding and encourage talent to self-select jobs. They will monitor order fulfillment to ensure client orders are filled. While reporting directly to the Site manager, Practice Manager or OTS Ind Area Vice President, the Recruiting Coordinator will work closely with the Recruiting and Delivery Manager for functional expertise to ensure market supply and demand expectations are met.

What you get to do:

  • Monitor service desktop for arrivals not confirmed, call offs, and assignments ending soon Coordinate day one starts to meet established goal for number of starts
  • monitor and review the status of new and unfilled orders
  • Execute outbound recruiting activity to matched talent on unfilled and under dispatched orders contact dispatched talent to review next steps, gain confirmation of job acceptance and set start date
  • provide feedback to the sales team about market trends including client and talent ratings, pay rates, schedules, and talent preferences
  • Coordinate completion of background checks, drug screens or other requirements.
  • coordinate site orientations for talent
  • monitor talent needing eVerify manual action (photo match, in progress for TNC issues) and work closing with I9 support team for resolution/guidance
  • monitor talent moving through onboarding to ensure proper supply to fulfill order demand, engage stalled talent as needed
  • measure conversion rates, including number of registrations, onboaring and conditional dispatch requirements
  • use various channels to identify potential talent for current and future hiring needs; monitor talent supply relative to demand and adjust recruiting strategy and activities accordingly:
  • attract active talent and execute local sourcing activities to increase top of the funnel activity and build talent supply
  • communicate with past applicants regarding new opportunities and current employees to solicit referrals
  • search talent databases, professional and social networks and resume sites to find potential talent
  • review and optimize job descriptions for in app accuracy and talent self selectioncraft and send recruiting and referral in app messages, texts and email messages
  • execute and promote the app talent referral program
  • coordinate talent attraction and recruiting campaigns with digital marketers (email, sms and online digital campaigns including social media)

What you need to bring:

  • 4 Year / bachelor's degree preferred
  • Bilingual in Spanish
  • 1+ minimum of business experience
  • 1+years of demonstrated success in recruiting, customer service, or sales preferred
  • Proficiency using Google mail, calendaring and shared drives
  • Must have grasp of database technology, search engines, be active on social media and have a solid understanding of related planning, analytics and metrics
  • Creative and innovative thinker with ability to apply to writing, advertising, social media, etc.
  • Excellent customer service and relationship-building skills with the ability to influence change
  • Proven ability to balance rapidly changing requirements gracefully and deliver results
  • Strong initiative, self-drive and motivation

This job posting is open for 4 weeks.

 

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.