The Process Engineer is a client facing role supporting the growth and retention of new and existing accounts. The Process Engineer will work on targeted projects individually, or in small team to evaluate the opportunity to provide human capital solutions to clients in alternative pricing structures. Projects require operational observations, data collection, cross functional communication and problem solving to create organizational development models to help clients improve their production and profitability through the design and implementation of outsourced solutions. Requires 50% travel across the US.

What you need to do:

• Assist in the sales process through in-depth assessment of client priorities and design of custom solutions
• Conduct analyses to understand value stream and process flows across client sites throughout the US
• Maintain regular communication with key external client contacts and end users to provide tailored services and ensure the highest level of client satisfaction
• Evaluate the material flow and area planning for warehouse operations, serving as the subject matter expert
• Conduct worksite discovery and time study evaluations, as needed, followed by solution design, resulting in effective production improvement proposals to be presented to client
• Utilize effective statistical analysis skills to clearly document current state performance and future state opportunities
• Conduct Motion & Time Studies for the development of future engineered labor standards
• Collaborate with cross-functional teams to develop program models that will meet client expectations while ensuring alignment with company policies
• Plan line level processes for project work to drive operational efficiency
• Create measurement standards to track operational performance and effectiveness in all engagements
• Create ROI Strategies in working sessions with key client contacts to move projects toward results
• Quantify the impact of the solution and deliver verified cost savings to clients
• Re-design work processes continuously to drive efficiencies and optimization strategies, consulting with clients on production solutions that result in business improvement
• Work as project manager on each new implementation, providing visibility into implementation effectiveness for senior management, while driving the execution of a detailed implementation timeline

What you need to bring:

• Bachelor’s degree in Industrial Engineering or related field
• Graduate Degree is highly preferred
  
• Six Sigma /Lean certification or other training in process
• Extensive experience in evaluating, designing, and improving industrial processes to enhance efficiency, quality and productivity is required
• Experience in analyzing and optimizing cost per unit production, identifying cost-saving opportunities, and implementing strategies to reduce overall production costs
• A minimum of 10 years of experience working in manufacturing, logistics, distribution, warehouse, or contact center environment is required
• Consulting experience a plus
• Must be comfortable presenting to and influencing various levels of management
• Strong leadership, problem solving, and decision making skills required

This job posting is open for 4 weeks.