The Operations Director has operational and financial responsibility for overall engagement through the strategic application of Randstad Technologies and client resources. Scope includes responsibility for all sites and a wide degree of creativity and latitude is expected. Develop process, strategy, and skills to improve sales productivity; leader by example particularly in the area of production; manage sale and delivery of products/services to achieve agreed end result; implement business plan; multi-site management; budget/forecast management; foster strategic alliances, business partnerships, and relationships with key clients

What you get to do:

• Collaborate with management for goals and objective achievement
• Ensure adherence to client guidelines and policies for all sites
• Work with client to establish and maintain standards for recruiting strategy, system requirements, and policies & procedures for all sites
• Ensure all teams conform to client and Company staffing processes and quality procedures as defined
• Under $50 million revenue (combined revenue for all sites)
• Guidance given: Work is performed without appreciable directions. Determines organizational objectives, interprets company policy and delegates assignments to subordinate managers involving multi-level organizations. Completed work is reviewed from a relatively long-time perspective for desired results
• Policy involvement: Establishes organizational policies for a major segment of the company. Interprets, executes, and recommends modifications to company policy.
• Coach and mentor management team in their development
• Plan and ensure continued development of recruiters and support staff
• Ensure recruiting team is developed into expert recruiters and polished consultants
• Balance management team’s personal goals and objectives with business needs
• Direct all recruiting teams in delivering timely and effective recruiting, consultative, and staffing services to lines of business (LOBs)
• Ensure profitability of operations and high levels of performance
• Ensure hiring managers and business partners satisfaction with the quality and value of our services
• Develop tactical strategies for diversity, change management, targeted recruiting, and other special client requirements
• Communicate progress to client and provide direction to recruiting support team
• Manage against budget and monitor efficiency of operations
• Plan, organize, and direct all team operations including complex responsibilities and relationships, as well as administrative functions
• Develop tactical strategies for diversity, change management, targeted recruiting, and other special client requirements
• Define and implement changes as required to enhance delivery of services
• Ensure successful operations by monitoring progress against metrics and implementing corrective actions
• Work with Recruiting Managers and LOB Client Managers to anticipate needs and proper allocation of resources
• Represents the organizational unit as prime internal or customer contact or contract or operations. Conducts briefings and technical meeting for top management and customer representatives. Interacts with equivalent level inter-organizational managers concerning matters of significance to the company.
• Advise and guide management staff in resolving issues and problems

What you need to bring:

• Minimum High School or GED
• College degree required
• Additional education preferred
• 5 – 7 years of related experience
• Proficiency using Google mail, calendaring and shared drives
• Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook
• Strong customer focus and customer service skills
• Experience presenting to C-level executives
• Excellent communication, interpersonal and organizational skills
• Demonstrated experience managing large, complex accounts or projects
• Experience describing and documenting project or client requirements
• Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements
• Strong management skills based on several years of experience, including people development and team building
• Superior consulting, leadership, management, interpersonal and mentoring skills

This job posting is open for 4 weeks.