The Solution Architect is a critical, customer-facing role responsible for demonstrating the value of our solutions to existing and prospective clients. The Solution Architect acts as a technical expert, working alongside the Randstad Industry Group Sales and Account and Delivery Leadership teams to understand customer needs, design technical solutions, develop cost estimations and present these solutions in a clear, persuasive manner. The ideal candidate is a hands-on technical professional with excellent communication and presentation skills, who can bridge the gap between business requirements and technical capabilities.

REQUIRED EXPERIENCE

• *MUST HAVE* - Minimum of 5 years of experience in a Consulting or Professional Services Organization
• Previous experience developing complex solutions and managed services for clients
• Proven track record of cost estimation and extensive knowledge of pricing methodologies
• 5+ years of experience in a technical role, pre-sales or solution architecture capacity.
• Bachelor's degree in Computer Science, Information Technology, or a related technical field preferred.
• Proven history of business development success
• Experience presenting to senior management, including C suite Executives

SKILLS & TECHNICAL REQUIREMENTS

• Deep understanding of cloud computing and infrastructure architecture, including hybrid and multi-cloud environments.
• Proven experience designing and implementing solutions on major cloud platforms, such as Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP).
• Strong background in solution design and proposal development for managed services, including service desk engagements.
• Strong background in solution design and proposal development for infrastructure deployment services engagements.
• Strong background in network design, virtualization (e.g., VMware, Hyper-V), storage solutions, and data center management.
• Expertise in infrastructure automation and management, with hands-on experience using tools like Terraform or Ansible
• Knowledge in CI/CD pipelines, containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Experience with a variety of technical stacks and architectures
• In depth understanding of security principles, experience with security frameworks (e.g., NIST, ISO 27001), and familiarity with security tools (e.g., firewalls, IDS/IPS, SIEM)
• Strong knowledge of operating systems (e.g., Windows, Linux), experience in OS upgrades and migrations (e.g., Windows 11), and ensuring system stability and compatibility.

JOB DUTIES

• Present Randstad Digital's solutions and services to clients
• Collaborate with the sales team to conduct in-depth discovery calls and meetings with prospective customers.
• Evaluate client Request for Proposal/Information (RFP/RFI) and match against Randstad Digital's core capabilities and industry service provider competitive landscape
• Provide applicable input for client RFP response documents according to RFP submission timelines
• Develop technical proposals, solution architectures, and SOWs (Statements of Work) that clearly outline the proposed solution, its components, and the value.
• Collaborate with Risk Management, Legal, and Contract Management teams on client agreements, Statements of Work, and proposals.
• Lead or participate in onsite or remote down selection meetings with clients
• Answer technical questions and address concerns from customers, stakeholders, and C-level executives
• Participate in service transition meetings and conduct proper handoff from Sales to Client Delivery teams
• Contribute to the creation of technical content, such as white papers, case studies or project briefs.
• Provide thought leadership on technology trends and that are relevant to Randstad Digital's clients.
• Assist in maturing and developing Randstad Digital service offerings
• Supporting company culture and ensuring timely communication up and down the organization

*The role focuses on cloud and infrastructure, supporting all North American industry groups and requires collaboration with sales and client teams to define solutions, pricing, and proposals. Ideal candidates will have experience with global system integrators.

This job posting is open for 4 weeks.