join the world’s most equitable and specialized talent company
Are you our new colleague? We’re looking for a/an
Head of Franchise Development and Growth.
how you will contribute
The Head of Franchise Development and Growth drives top-line revenue expansion by leading strategic sales, territory resales, and franchisee acquisition initiatives to scale the organizational footprint across North America. Reporting directly to the President, this role establishes department KPIs, mentors a high-performing sales and marketing team, and builds broker partnerships to position Spherion/Randstad as a premier professional services franchisor.
your typical day includes
On a typical day, you will guide prospective franchise candidates through discovery days and FDD execution, analyze lead generation metrics to shorten sales cycle velocity, and align with executive leaders to accelerate franchisee speed-to-revenue. Operating in a hybrid model (in office at least 2 days per week), you will actively mentor your team and collaborate with external broker networks to maintain a robust, high-converting deal pipeline.
your responsibilities include
- Recruit, train, and manage a high-performing franchise sales and marketing team to achieve annual unit growth and revenue targets.
- Oversee end-to-end franchise sales processes, including candidate qualification, discovery days, legal disclosure compliance (FDD), and agreement execution to optimize conversion rates.
- Structure and execute franchise resale strategies to facilitate seamless operational transitions from retiring franchisees to qualified new buyers.
- Formulate multi-unit expansion programs and incentive models to convert existing single-unit operators into multi-unit franchise owners.
- Cultivate strategic relationships with franchise brokers, internal talent acquisition teams, and industry influencers to expand high-intent candidate channels.
- Analyze pipeline data and operational workflows to reduce cycle times between candidate inquiries and initial unit revenue generation.
- Provide strategic performance updates and sales activity reports to the Franchise Division President to ensure organizational alignment and financial accountability.
your background
- Demonstrate 10+ years of executive sales leadership experience within multi-unit franchised organizations to scale regional footprint and system revenue.
- Apply deep knowledge of franchise law, legal disclosure protocols (FDD), and multi-unit business models to ensure full regulatory compliance.
- Utilize financial acumen and business evaluation skills to assess candidate viability and execute complex franchise financing structures.
- Leverage executive-level communication and relationship-building abilities to influence prospective buyers, internal stakeholders, and external broker networks.
- Hold a Bachelor's degree in Business Administration, Sales, Marketing, or a related field (Certified Franchise Executive designation preferred).
- Collaborate across hybrid office settings at least 2 days per week to align team operations and drive organizational growth initiatives.
together we grow.
people at the heart of everything we do
Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website: www.randstad.com
when you join Randstad, you join…
- A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
- An equitable, inclusive culture where everyone can contribute and thrive.
- A workplace prioritizing growth and empowering teams to adapt and excel.
- A company dedicated to supporting you to perform at your best.
- A commitment to pay for performance with transparency, fairness, and competitiveness.
- The opportunity to enjoy a comprehensive benefits package, including RRSP matching, and the chance to personally invest in our growth through Stichting Randstad Optiefonds.
- An environment promoting work-life balance, with many of our roles offering a hybrid work schedule.
- The opportunity to give back to local communities through a paid volunteer day.
our purpose
Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.
our culture
Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.
We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at Randstad here.
leadership expectations
At Randstad, leadership is our shared language. Whether you are leading a team or driving your own career, you contribute to our goal of being the world's most equitable and specialized talent company. We lead across four core pillars:
- 1. we set direction: it is about anticipating and making decisions that will position randstad for long term success.
- 2. we achieve: it is about delivering on our goals and operational excellence.
- 3. we care: it is about the way we collaborate and work together, creating a sustainable and healthy culture.
- 4. lead by example: it is about modelling the behaviors and standards we expect from others, demonstrating courage and accountability in every action.
a place for you to grow
We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.
Pay Rate: $172,000.00 - $258,000.00 Annually
Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.
In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.