The Business Systems Analyst III day-to-day activities include: provide tier II technical support to end users on various issues, responsible for responding to, documenting and resolving production support tickets in a timely manner. Aid in defining technical problems and working with development staff to determine solutions. Provide assistance in testing and validating solutions. Performs ongoing activities to maintain and enhance overall system performance. Business Systems Analysts III primarily focuses on support and maintenance of systems, but may be asked to assist with other operational activities as needed. The successful candidate will be the functional expert and bridge between business users and development groups and will drive delivery of business solutions that leverage technology. The candidate must be inquisitive, detail oriented, and highly motivated, and they must possess excellent communications skills, strong work ethic, and the ability to thrive in a fast paced, changing, high pressure environment.

Depending on team assignment, role will focus in one of the following areas and require knowledge & skills in the technologies outlined:PeopleSoft 9.2: Pay/Bill (PB), Receivables (AR), Billing (BI), Contracts (CA), Project Costing (PC), Staffing, Portal, Compensation: Iconixx 

What you get to do: 

• Completes work with some independence and some supervision. Follows operating policies. Interprets organizational policies. Self Starter with strong analytical and problem solving skills. Strong analytical, time management and organizational skills. Comprehensive understanding of standard business processes.
• Support all testing needs for defined changes. Participate in QA/UAT testing initiatives. Develop and execute test plans, report results and communicate resolution to users. Consider current and future business implications. Assist in problem resolution and architecture of requirements.
• Moderately Complex Troubleshooting. Strong business and technology acumen (Agile Methodologies, Full SDLC). Provide Tier II technical support, operations, and production support for assigned system components. Analyze application enhancements requested by users. Make formal recommendations, write application specifications including conversion, upgrade and interface routines. Provide valued system analysis of business and user needs. Leverage technology development, and facilitate redesign of business processes to improve business operations that leverage technology.
• Appropriately manages stakeholders. Frequent contact with equivalent level inter-organizational associates concerning projects, operational decisions, scheduling requirements or contractual clarification. Attends briefings and technical meetings for internal and external representatives. Responsive and diplomatic. Excellent communication skills (written and verbal) with all levels of company personnel. Ability to maintain positive relationships through changing project requirements and priorities in a deadline-driven, dynamic work environment. Meet deadlines, and exceed goals in high-pressure situations.
• May assist on Projects. Project management methodology familiarity, including knowledge of change management practices and related tools. Manage small projects using internal project methodology. Project management and delivery using structured methodology. Meet deadlines, and exceeds goals in high-pressure situations. Maintain change documentation.

What you need to bring:

• 4 Year / Bachelor's Degree - Business or Computer Science or equivalent experience
• 3 - 5 years of progressive, documented experience as a business-system analyst or the equivalent combination of education and experience is required.
• 4 Years- Defining, analyzing and crafting Req/User stories and Acceptance Criteria
• 4 Years- Working in a fast paced IT environment and utilizing SDLC Methodologies - Agile/LEAN (preferred), Waterfall
• 5 years Demonstrated Experience with the following: · PeopleSoft 9.2: Pay/Bill (PB), Receivables (AR), Billing (BI), Contracts (CA), Project Costing (PC), Staffing, Portal, Compensation: Iconixx
• 1 Year Project management experience
• 3 Years- Testing experience
• 3 years Advanced proficiency with: Wireframe, Mockups, Process Mapping, Visio, and MS Office Suite as applicable for the team.
• Progressive, documented experience integrating business technology
• Experience in ERP full lifecycle implementations or upgrades is preferred
• Staffing industry experience and/or advanced degree is a plus
• Proficiency using Google mail, calendaring and shared drives

This job posting is open for 4 weeks.