about randstad

Randstad is a global talent leader with the vision to be the world’s most equitable and specialized talent company. As a partner for talent and through our four specializations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world. We help people secure meaningful roles, develop relevant skills and find purpose and belonging in their workplace. Through the value we create, we are committed to a better and more sustainable future for all.

Headquartered in the Netherlands, Randstad operates in 39 markets and has approximately 40,000 employees. In 2024, we supported over 1.7 million talent to find work and generated a revenue of €24.1 billion.

For more information, see www.randstad.com.

Talent Solutions Manager - 52100

Full Time Associate
Hybrid

Knoxville, TN, USA

Job Category: Sales

Speciality: Professional Talent Solutions

Posted 18 days ago

The Talent Solutions Manager (TSM) ensures customer satisfaction by matching the staffing needs of clients with the skills and experience of the best talent. The TSM utilizes tools and technology to enhance the talent experience. They work collaboratively across different areas to develop new lead sources and maintain a strong pool of talent. The TSM also manages placed talent and promotes their development, to achieve desired client outcomes and assignment retention. Additionally, the TSM is responsible for building and maintaining internal partnerships with assigned Client Development Manager colleagues. The TSM will use their discretion and independent judgment regarding significant matters that are directly related to the management and operation of the business.

We sell work solutions. What does that mean? We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing.

What you get to do:

  • Proactively identify and recruit top-tier talent with in office professionals.
  • Work with talent to identify new business leads and expand current accounts.
  • Understand what drives success for your customers and deliver to it.
  • Embrace exciting new tools and strategies to attract top-tier talent & clients.
  • Listen to understand client & talent needs in-depth.
  • Facilitate strategic matches between client staffing requirements and talent skills/experience.
  • Educate on current market conditions.
  • Drive impactful relationships with current clients while identifying future needs.
  • Make critical decisions regarding talent hiring, placement, and disciplinary actions.
  • Delight in delivering top-quality service to bolster client operations.
  • Swiftly address talent issues or client concerns.
  • Showcase your negotiation prowess in determining candidate pay rates and client bill rates.
  • Facilitate strategic matches between client staffing requirements and talent skills/experience.
  • Manage relationships with current clients, identify future needs, and offer thought leadership for daily operations.

What you need to bring:

  • Bachelor’s degree and/or 4 years of professional sales experience
  • Minimum 5+ years of business experience, ideally in recruiting professional roles
  • Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations
  • Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
  • Excellent communication, presentation, and customer service skills
  • Strong organizational, analytical, and problem-solving abilities
  • Ability to connect with others through phone, video, social media, and in-person meetings
  • Track record of delivering results in a metrics-driven or tech-savvy environment
  • Experience or quick adaptability utilizing digital tools and google suite applications
  • Proficient using Google mail, calendaring and shared drives

This job posting is open for 4 weeks.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.